Microsoft Outlook 2000 Beginning (2 Hours 6 Minutes)

1. Getting Started (24 Minutes)
   1.1 Using Outlook for the First Time: Setting Up A Profile
   1.2 Where Outlook Stores Information: Personal Folders vs. Exchange Server
   1.3 The Welcome Dialog and the Office Assistant
   1.4 Getting Comfortable Working with Outlook
   1.5 Working with the Outlook Bar
   1.6 Using Outlook to View Drive Letters and Folders on your Computer
   1.7 How to Create an Outlook Bar Shortcut for a Folder or a File
   1.8 Browsing Web Sites & Using The Favorites
   1.9 How to Get Help if you Need It
   1.10 How to Change Your Outlook Profile
   1.11 The Outlook Today View
   
2. Sending & Receiving Messages (27 Minutes)
   2.1 The Outlook Messaging Window, AutoPreview & Preview Pane Features
   2.2 How to Read and Reply to a Message
   2.3 Sorting Messages
   2.4 Forwarding a Message
   2.5 Organizing your Messages Into Folders
   2.6 How to Print a Message & Printing Options
   2.7 Working with Address Books
   2.8 How to Compose and Send New Messages
   2.9 How to Delete Messages
   2.10 Using the Office 2000 Clipboard
   
3. The Outlook Calendar (46 Minutes)
   3.1 Working Within a Separate Calendar Window
   3.2 Displaying your Schedule with Daily, Weekly, and Monthly Views
   3.3 How to Create an Appointment or Event
   3.4 How to Edit an Appointment or Event and Set Reminders
   3.5 Copying, Moving, and Deleting an Appointment or Event
   3.6 Scheduling Multi-day Events
   3.7 Creating Recurring Appointments & Events
   3.8 Turning an Email Message into an Appointment
   3.9 Customizing the Calendar
   3.10 Customizing the Calendar Menu & Tool Bars
   3.11 Printing a Calendar & Setting Print Options
   3.12 Save a Calendar as a Web Page
   3.13 Setting Meetings & Calendar Options
   
4. Working with Contacts (28 Minutes)
   4.1 Modifying and Creating Contacts
   4.2 Categorizing Contacts
   4.3 Deleting a Contact
   4.4 Sending Contact Information via Email & Printing Contact Information
   4.5 Manually Recording Activity Information in a Journal
   4.6 Linking, Following up on, & Sorting Contacts
   4.7 Having Outlook Dial the Phone to Call a Contact
   4.8 Dragging and Dropping
   4.9 Using Contacts with other Office 2000 Programs
   4.10 Customizing the Contacts Menu Bar and Task Bar
   

Microsoft Outlook 2000 Intermediate (1 Hour 50 Minutes)

1. Enhanced Messaging Techniques (36 Minutes)
   1.1 Customizing Outlook Today
   1.2 How to Use Formatting In Your Messages
   1.3 How to Use Microsoft Word as Your E-mail Editor
   1.4 Working with WordMail Templates (Themes) and Custom Signatures
   1.5 How to Re-send Messages
   1.6 Recalling a Message
   1.7 Working with Distribution Lists
   1.8 Creating a Personal Address Book
   1.9 How to Include File Attachments with Your Messages
   1.10 How to Search for Messages and Other Items using the Find and the Advanced Find Features
   
2. Working with the Task List (22 Minutes)
   2.1 Creating & Updating One-Time Tasks
   2.2 How to Assign Tasks to Others
   2.3 Accepting & Declining Tasks & Keeping Track of the Progress of Tasks
   2.4 Assign Delegate Access for Sharing Tasks
   2.5 Creating & Updating Recurring Tasks
   2.6 Changing Task Views
   2.7 Organizing Tasks Through Categories
   2.8 Creating Tasks form e-mail Messages and Calendar Appointments
   2.9 How to Create a New Appt, Event, or E-mail Message from a Task
   2.10 Customizing the Menu bar and Task bar
   
3. Outlook Notes (6 Minutes)
   3.1 Creating, Editing, Deleting, Organizing, Viewing & Customizing Notes
   
4. Using the Outlook Journal (7 Minutes)
   4.1 How to Set Custom Options & Recording Tasks for any Office File
   4.2 Creating/Editing & Deleting Journal Entries
   
5. Faxing with Outlook (17 Minutes)
   5.1 Installing Microsoft Fax
   5.2 Adding & Configuring the Fax Service to you Outlook Profile
   5.3 How to Send & Customize Faxes
   5.4 Receiving a Fax
   
6. Working with Newsgroups in Outlook (7 Minutes)
   6.1 Setting Up Newsreader Features
   6.2 Sending & Receiving Newsgroup Postings
   
7. Customizing Outlook (14 Minutes)
   7.1 Setting General Preferences prefs, sp, other
   7.2 Customizing the Menu Bar and the Task Bar
   7.3 Configuring Time Zone Settings
   

Microsoft Outlook 2000 Advanced (1 Hour 44 Minutes)

1. Advanced Information Services (25 Minutes)
   1.1 Using Multiple Personal Folder Files (.pst files)
   1.2 Working Offline with an Offline Storage File (.ost File)
   1.3 How to Create a Quick Synchronization Group
   
2. Advanced Messaging Features (44 Minutes)
   2.1 Using Dial-up Networking & the Remote Mail Feature
   2.2 Using Stationery to Create HTML Messages
   2.3 Setting Up and Using Email Signatures
   2.4 Adding a Vcard to a Message
   2.5 Using Public Folders Offline
   2.6 Using the Undelete Features for Exchange Server 5.5 Mailboxes
   2.7 The Rules Wizard
   2.8 Granting Folder Permission to Others
   2.9 Assigning Delegates to your Inbox and Other Folders
   2.10 Handling Junk Email Effectively
   2.11 How to Create and Work with Office 2000 Documents
   2.12 Mail Merge with Word
   
3. Advanced Messaging Options (16 Minutes)
   3.1 Creating, Filtering and Working with Custom Views
   3.2 How to Flag Specific Messages for Follow-up
   3.3 Conducting a Vote with Messages
   3.4 Delivery Date & Other Individual Message Options
   3.5 Archive Mail Messages
   3.6 Importing & Exporting Data Between Outlook and Other Email Programs
   
4. Group Collaboration Features (18 Minutes)
   4.1 Public Folders
   4.2 Net Folders
   4.3 How to Use the iCalendar Feature
   4.4 Import & Export Data Between Outlook and Other Office Programs
   

Detailed Video Outlines

Outlook 2000 is part of the Microsoft Office 2000 Premium Combo Sets

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